Reviewed · CHICAGO GHOST TOURS

Haunted Ghosts & The Chicago Outfit Segway Tour

★ 4.5 · 38 reviews 2 hours (approx.) From $75 Operated by Absolutely Chicago Segway Tours · Bookable on Viator
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Chicago’s darker stories come with a practical bonus: a Segway lets you cover more ground between sites than you could on foot in two hours. You’ll hear about the Iroquois Theatre fire, unexplained piano music in a Michigan Avenue hotel ballroom and the city’s infamous gangland violence, all with Chicago’s buildings lit around you.

I like two things in particular: the hands-on instruction helps first-time riders get comfortable, and the route pairs grim history with striking views of the city at night. Guides such as Tammie and Aaron have earned praise for clear safety guidance and a lively, funny approach to the stories.

The main caveat is that the ghost angle is lighter than the title may suggest. Expect Chicago history, disaster stories and gangster lore, with a few eerie details, rather than a steady parade of hauntings.

  • The 1903 Iroquois Theatre fire gives the tour one of its starkest historical stops: more than 600 Chicagoans died.
  • The Michigan Avenue hotel ballroom is where you’ll hear the story of piano keys supposedly playing on their own.
  • The Chicago River recalls a 1915 maritime disaster in which 800 people perished.
  • A short training session comes first, with a video, individual instruction and helmets before you ride out.
  • The group is capped at eight people, which leaves room for personal attention from your guide.
  • The evening route shows off lit landmarks, adding city scenery to the stories of death, disaster and murder.

A Chicago night ride, with a darker side

Haunted Ghosts & The Chicago Outfit Segway Tour - A Chicago night ride, with a darker side

This is a city tour with a ghost-story thread, not a haunted-house experience on wheels. You’ll ride through central Chicago after dark, stopping to hear about places tied to disaster, death and crime. The combination works well: the city itself supplies the setting, while the guide connects its landmarks to the people and events behind the stories.

The tour is offered by Absolutely Chicago Segway Tours and lasts about two hours. The price is $75.48 per person. That buys more than a ride: instruction, helmet use, a certified guide and a bag for personal belongings are included. Hotel pickup and drop-off are not, so you’ll need to make your own way to the starting point.

I’d choose this if you want to see several central sights without spending the evening walking between them. It also suits a first-time Segway rider who likes a bit of novelty but wants clear instruction before heading out. If your main aim is a serious ghost hunt, or a detailed tour of gangster history, the mix may feel too broad.

Getting comfortable before you set off

The meeting point is 300 E Monroe St, and you’re asked to arrive at least 15 minutes before departure. That early arrival is useful, not fussy: you’ll check in, complete waivers and get fitted with a helmet before the group starts its training.

The introduction includes a video and one-on-one instruction with the guide. You’ll have a few minutes to get used to the two-wheeled, self-balancing scooter before setting out. First-time riders often arrive nervous, and the training is designed to help even cautious beginners feel ready. One rider suggested a larger practice area would help beginners, so if you’re anxious, use the practice time fully and speak up if you need more guidance.

The guide’s role matters here. Past tour leaders have included Jeremy, Kevin, Tammie, Carrie, Shawn, Josh, Kate and Aaron. Your guide will vary, but strong instruction and a good sense of humor have been recurring strengths. One family particularly valued a guide who kept calling out hazards as the group moved, a useful reminder that safe riding depends on listening as well as balancing.

The operator supplies helmets and a bag for personal belongings. The minimum age is 12, the minimum weight is 100 pounds, and the recommended maximum is 260 pounds. The activity is listed as suitable for most people, but those limits are worth checking before you book.

More ghost tours around Chicago:

The Iroquois Theatre fire and a hard piece of history

One of the tour’s most sobering stops is an alley connected to the Iroquois Theatre fire of 1903. More than 600 Chicagoans died in the disaster. The guide brings the story to the site, where the setting gives the event a physical connection that a general account of the fire cannot.

This isn’t a cheerful subject, and it shouldn’t be treated as one. The tour’s strength is its willingness to place a human tragedy within the city’s streets, rather than keeping the story at the level of dates and numbers. You’ll hear about death and disaster in a setting where Chicago’s modern city life continues around you.

The stop also shows the tour’s broader approach. It moves among different kinds of stories rather than focusing on a single event. That variety helps keep the ride lively, though anyone seeking a detailed account of the theatre fire alone may want a more focused history tour.

A ballroom, a piano and the ghost-story promise

Haunted Ghosts & The Chicago Outfit Segway Tour - A ballroom, a piano and the ghost-story promise

At a hotel ballroom on Michigan Avenue, the guide tells a tale of piano keys tinkling without a human player. It’s the tour’s clearest ghost story, and it gives the evening a change of pace after the historical tragedies.

Keep your expectations measured. The experience is not described as an investigation or a visit to a series of haunted interiors. You’ll hear the story while standing in the ballroom, then continue riding through the city. The uncanny detail is part of the route, but it shares space with real disasters and criminal history.

That balance will suit you if you enjoy a little mystery without needing every account to be supernatural. If you’re booking for someone who wants a full evening of ghost lore, explain that the tour’s eerie material is woven into a wider Chicago history ride.

The river and the 1915 maritime disaster

The route also follows the banks of the Chicago River, where the guide recalls a 1915 maritime disaster that killed 800 people. The river is more than a pretty backdrop here. It helps explain why this tour’s stories carry weight: Chicago’s waterways and streets are part of the setting for events that shaped the city’s past.

Riding beside the river gives you a change of scene from the hotel and alley stops. You’ll also see the city’s landmark buildings lit after dark. The views are not just filler between stories; they give the evening a sense of place and make the Segway useful for covering ground.

The tour does not promise a long stop at every site, and the exact amount of time at each location is not specified. Think of it as a moving introduction to several places, with the guide supplying the context as you go. If you want to linger over every detail, a walking tour may give you more time on the ground.

More Segway tours around Chicago:

Gangster murders and Chicago’s criminal reputation

Gangster stories round out the subject matter. You’ll hear about murders that helped shape Chicago’s reputation, bringing the city’s criminal past into the same evening as its disasters and ghost tales.

The description does not name specific gangsters or promise a deep account of the Chicago Outfit’s full story. That matters if you’re booking with a particular historical figure or episode in mind. Treat this as a broad, story-led introduction to Chicago crime, not a specialist lecture.

The Segway format is a good fit for this range of subjects. It lets the guide connect several sites in one outing, rather than keeping you in a single neighborhood. The trade-off is that you’ll be moving between stories, not spending a long time at any one location.

What the Segway changes about the evening

A two-hour tour on foot can cover only so much ground. A Segway helps you reach more sites while keeping the evening active, and it adds a playful element that makes the ride memorable even when the subject matter turns grim. For many first-timers, the machine is part of the fun, not just transport.

The learning curve is handled at the start, but the ride still asks you to pay attention. Listen to your guide’s instructions and hazard calls, especially when the group is moving through the city. Past participants have praised the training and the guides’ patience, while one rider wished for more room during practice. If you’re unsure, take your time before setting off rather than trying to catch up once the ride begins.

The group size helps, too. A booking can include up to six people, while the tour has a maximum of eight participants and requires at least two. That small-group cap makes it easier to hear the guide and get individual help than it would be with a large procession.

Is $75.48 good value?

At $75.48 per person for about two hours, this is not the cheapest way to hear a few Chicago stories. The price makes more sense if you value the ride itself, the instruction and the ability to see several central locations in one evening. You’re paying for a guided activity, not simply a Segway rental.

The helmet, bag, orientation and certified guide are included. Since hotel transfers are not, factor in your own transport to and from 300 E Monroe St. The tour ends back at the meeting point, which makes planning the rest of your evening straightforward.

For a confident rider who only wants a ghost story, the cost may be hard to justify. For a first-time Segway rider who wants a guided night outing with city views, history and a bit of spooky atmosphere, the value is stronger. I’d also consider it a good option for a family with riders who meet the age and weight requirements, provided everyone is comfortable with the themes and the moving format.

Weather, timing and booking practicalities

The tour operates in all weather, so dress for the conditions. A cold evening can feel colder while you’re moving outdoors; one rider specifically advised dressing warmly. Layers are a sensible choice, especially in cooler months, and you should be ready for the possibility of an outdoor ride in less-than-perfect weather.

Summer departures can sell out quickly, so book ahead if your schedule is fixed. The experience is in English, and confirmation is provided at booking. Free cancellation is available up to 24 hours before the start time; cancellations made later are not refundable, and changes inside that window are not accepted.

Arriving on time matters because the orientation happens before the ride. Plan to be there 15 minutes early, rather than aiming to arrive just as the group is about to leave. The tour is only about two hours, but missing the instruction could make the start stressful.

Who should book this Chicago Segway tour?

Book it if you like city history served with a little theatrical flair, want to try a Segway with an instructor nearby, and enjoy seeing landmarks after dark. The strongest fit is someone who values a lively guide, a compact group and a mix of stories over a deep study of one topic. Families can consider it too, if everyone meets the age and weight requirements and is willing to ride.

Skip it if you expect nonstop ghost tales, a close examination of every gangster site or a slow-paced walking tour. The tour’s ghost theme is real but not dominant, and its range of topics means some stories get only a brief stop. For most curious first-timers, though, the mix of instruction, nighttime scenery and Chicago’s darker past makes for a distinctive evening out.

FAQ

How long is the tour?

The tour lasts approximately two hours.

Where does the tour start and end?

It starts at 300 E Monroe St, Chicago, IL 60601, and ends back at the same meeting point.

How early should I arrive?

Arrive at least 15 minutes before the scheduled departure time to check in and complete waivers.

Is Segway training included?

Yes. The tour includes a video and a thorough orientation with the guide before the ride, as well as a helmet.

What is the minimum age?

Participants must be at least 12 years old.

Are there weight requirements?

The minimum weight is 100 pounds, and the maximum recommended weight is 260 pounds.

How many people are in a group?

A booking can include up to six people. The overall tour has a maximum of eight participants and requires at least two.

Does the tour run in bad weather?

Yes. It operates in all weather conditions, so dress appropriately for the forecast.

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